> For the complete documentation index, see [llms.txt](https://clientmodgate.gitbook.io/clientmodgate/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://clientmodgate.gitbook.io/clientmodgate/reference/troubleshooting.md).

# Troubleshooting

## Troubleshooting

### The plugin does not enable

Confirm that the server uses Paper 26.1.2, Java 25 and PacketEvents 2.13.0. PacketEvents is a required dependency.

### The bundled catalog is missing

Run `/cmg status`, inspect startup errors and use `/cmg reload`. A damaged empty catalog is restored from the bundled defaults when possible.

### CurseForge is unavailable

Set a raw `CLIENTMODGATE_CURSEFORGE_API_KEY` environment variable and restart Paper. Do not place password hashes or placeholder values in the configuration.

### A marketplace mod cannot be converted

The selected archive did not expose dependable information for a safe rule. ClientModGate intentionally refuses the conversion.

### The loader is shown as Unknown

Loader classification is best-effort. Proxies, translators and modified clients can omit or alter the visible information.

### A legitimate player was blocked

1. Open the complete player report.
2. Review the matched rule and confidence.
3. Set the rule to `MONITOR`.
4. Clear the player's sanction.
5. Review the startup log and audit entry before re-enabling blocking.


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